Do you have employees that...

►  "Zone out" during meetings or discussions?
►  Have difficulty "reading" a person's body language?
►  Respond inappropriately during meetings or discussions?
►  Can't take effective notes during meetings or discussions?
►  Avoid speaking with certain people because of personality conflicts?
►  Have trouble retaining complex information during meetings or discussions?

If "YES" to any of these questions, those employees are likely "Passive Listeners".

To become "Active Listeners" employees need to develop listening goals that fit their individual thinking style - and the thinking style of the speaker.  This method will immediately improve your employees' comprehension, retention, and recall of everything they hear.

FAQ

■  Who should attend?
■  What will my employees learn?
■  What makes this seminar different?
■  Where will the seminar take place?
■  Can this seminar be customized?
■  What is the cost?

Who should attend?

Any employee who would like to improve his or her listening and retention skills during meetings, conversations, and training sessions.
 

What will my employees learn?

They will learn how to:

     ●  Identify the meaning of their speaker’s body language
     ●  Identify their speaker’s true intentions to avoid misinterpretation
     ●  Take effective notes during meetings and training sessions
     ●  Improve their overall concentration skills

They will also learn how to listen and respond appropriately during:

     ■  Meetings and presentations
     ■  Face-to-face conversations
     ■  Telephone conversations
     ■  Discussions with team members
     ■  Confrontations with angry (or hostile) customers, colleagues, and vendors
 

What makes this seminar different?

It is virtually impossible to remain completely attentive during every conversation, meeting, or training session; none of us can maintain 100% focus, 100% of the time.  Therefore, we will show your employees how to recognize key phrases and non-verbal communication that will signal when to respond and how to elicit the desired reaction from the speaker.  After all, listening is only half the battle.

For more differences between us and other training providers, see Different.
 

Where will this seminar take place?

We can offer our programs on-site at your place of work, or at a location of your choice.  We can also provide day, evening and weekends sessions.  There is never an extra charge for off-hours scheduling.
 

Can this seminar be customized?

Yes, the content and length can be tailored to meet the needs of your organization. 

Inquiry/Request Form
 

What is the cost?

For our on-site seminar prices, see Rates.