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In this facilitation skills program participants will learn how to:

■  Increase employee attendance and motivation for each training class
■  Properly set up a training room to create an effective learning environment
■  Quickly recognize each employee's preferred learning & thinking style
■  Adapt their instructional style and content to the audience type (before & during)
■  Use positive body language to increase employee participation during the training
■  Create an effective (and efficient) mix of lecture, materials, activities, and breaks
■  Use PowerPoint to remain focused while still encouraging employee interaction
■  Communicate effectively w/ unmotivated/difficult employees in a classroom or meeting
■  Ensure employees know how to apply their new skills/knowledge in the workplace

ONLINE: This program is also available online (See Webinars)

Target Listening: Listen & Learn   [show more]

In this communication skills program participants will learn how to:

■  Recognize & adapt to the positive and negative body language of others
■  Use their own body language to make others more receptive to their message
■  Quickly identify the true intentions of the people they communicate with
■  Take efficient and effective notes during classes, meetings, and conversations
■  Stay alert & focused to actively listen for key information during classes & meetings
■  Listen and respond effectively during confrontations with difficult and angry people

ONLINE: This program is also available online (See Webinars)

Target Writing: Getting Results   [show more]

In this business writing program participants will learn how to:

■  Write organized and readable memos, letters, e-mails and reports
■  Overcome writer�s block using their personal thinking style
■  Research key information quickly and accurately
■  Create effective writing plans for any type of writing project
■  Write e-mails that immediately grab a reader's attention
■  Use the proper writing tone to ensure readers view the content with an open mind
■  Develop correspondence to motivate readers to act in a timely manner
■  Learn the grammar and punctuation rules that are relevant to training
■  Use proper punctuation to focus readers on the most important information
■  Recognize and correct grammar errors that can hurt their credibility as writers

ONLINE: This program is also available online (See Webinars)

NOTE:  A customized combination of Target Writing & Target Reading is also available.
NOTE:  A business writing program focused mostly on business grammar is also available.

Target Memory: Retain & Recall   [show more]

In this memory improvement program participants will learn how to:

■  Retain & recall information from readings, training sessions, meetings & discussions
■  Communicate their message to ensure it is received and remembered
■  Apply personal memory strategies to improve their overall efficiency
■  Move information from short-term to long-term memory
■  Improve their overall concentration and observation skills
■  Recall "lost" memories

Target Thinking: Solving Problems   [show more]

In this critical and creative thinking program participants will learn how to:

■  Recognize and overcome the barriers to critical and creative thinking
■  Identify and solve problems through inductive and deductive reasoning
■  Develop & implement creative (and practical) solutions to complex problems
■  Stimulate critical thinking in team members, colleagues, clients, and vendors
■  Find & accurately assess key information during meetings, classes & discussions
■  Collect, analyze, and process new information using multiple perspectives
■  Communicate their new ideas properly to ensure complete "buy-in"